Term and Conditions

Last Updated: [Insert Date]

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website and products are intended for archery enthusiasts aged 18 years or older. By using our site, you confirm you meet this age requirement.

1.2 Intellectual Property Rights

All content on this website, including product designs, descriptions, images, and the Kinetic Sales Store name, are our exclusive property or licensed to us and protected by intellectual property laws. Unauthorized use may violate copyright, trademark, and other laws.

2. Product Information

2.1 Product Range

We specialize in high-quality archery equipment including:

• Compound bows (Bear, Bowtech, and other brands)
• Recurve bows and complete sets
• Arrows and arrow preparation tools
• Protective gear (arm guards, chest guards)
• Quivers and bowstrings
• Arrow making and maintenance equipment

2.2 Product Descriptions

We strive for accuracy in product descriptions, specifications, and pricing. However, minor variations may occur. If you receive a product that significantly differs from its description, please contact us immediately.

3. Ordering and Payment

3.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to refuse orders at our discretion, including for suspected fraudulent activity.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All transactions are processed securely. We do not store your full payment details on our servers.

3.3 Pricing and Taxes

Prices are in GBP (£) and exclude any applicable taxes or import duties for international orders. Customers are responsible for these additional charges.

4. Shipping and Delivery

4.1 Processing Time

Orders are typically processed within 1-2 business days (excluding weekends and public holidays).

4.2 Shipping Options

We offer two shipping methods:

• Standard Shipping (£12.95): Via DHL or FedEx, delivered in 10-15 business days after dispatch
• Free Shipping: For orders over £50 via EMS, delivered in 15-25 business days after dispatch

Note: We cannot ship to certain remote areas and parts of Asia.

4.3 Delivery Issues

If your order hasn’t arrived within the estimated timeframe, please contact us at [email protected]. We’ll work with the carrier to resolve the issue.

5. Returns and Refunds

5.1 Return Policy

We accept returns or exchanges within 15 days of receiving your order, provided:

• Items are in original, unused condition
• All original packaging and tags are intact
• For safety reasons, we cannot accept returns on:
  • Opened arrow making components
  • Used arrow preparation tools
  • Broadheads removed from packaging
  • Personalized/custom-made equipment

5.2 Return Process

1. Email [email protected] within 15 days with your order details
2. We’ll provide a Return Merchandise Authorization (RMA) number
3. Ship items to: Kinetic Sales Store Returns, 39 High St, Ely, GB CH3B 8IC
4. We’ll process your return within 3-5 business days of receipt

5.3 Refunds

Refunds are issued to your original payment method within 5-10 business days after return approval. Original shipping costs are non-refundable unless the return is due to our error.

6. User Responsibilities

6.1 Account Security

If you create an account, you’re responsible for maintaining its confidentiality and all activities under it.

6.2 Product Use

Archery equipment can be dangerous if misused. By purchasing our products, you agree to:

• Use all equipment safely and as intended
• Follow all manufacturer instructions and safety guidelines
• Ensure proper supervision for minors
• Comply with all local laws regarding archery equipment

7. Liability Limitations

7.1 Product Liability

While we ensure our products meet high quality standards, Kinetic Sales Store shall not be liable for:

• Any injury or damage resulting from product misuse
• Consequential damages arising from product use
• Any third-party modifications to our products

7.2 Website Availability

We strive to maintain uninterrupted website access but cannot guarantee it. We’re not liable for any losses due to website unavailability.

8. Governing Law

These Terms and Conditions are governed by English law. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

9. Changes to Terms

We may update these terms periodically. The current version will always be posted on our website with the effective date.

10. Contact Us

For questions about these Terms and Conditions, please contact:

Kinetic Sales Store
39 High St, Ely, GB CH3B 8IC
Email: [email protected]