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At Kinetic Sales Store (“we”, “us”, or “our”), operating at www.bowssupplyshop.com, we value your trust as seriously as an archer values their precision equipment. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you purchase our archery products or interact with our services.

1. Information We Collect

To provide you with the best archery shopping experience, we collect:

  • Order Information: Name, shipping/billing address, payment details (processed securely), contact information, and product preferences when you purchase bows, arrows, or accessories.
  • Account Information: If you create an account, we store your login credentials and order history to expedite future purchases of compound bows or recurve equipment.
  • Communication Data: Emails, live chat transcripts, or phone records when you contact our archery specialists.
  • Technical Data: IP address, browser type, device information, and website usage patterns through cookies (see Section 6).

2. How We Use Your Information

Like a well-tuned bowstring, we use your data with precision for:

  • Processing transactions for archery equipment and delivering your orders worldwide (excluding certain Asian/remote regions)
  • Providing customer support for products like Bear and Bowtech compound bows
  • Improving our product offerings and website functionality
  • Sending order confirmations, shipping notifications, and (with consent) archery tips or promotions
  • Preventing fraud and ensuring payment security, especially for high-value items
  • Complying with legal obligations regarding archery equipment exports

3. Data Sharing & Disclosure

We treat your data with the same care as a competition-grade arrow:

  • Service Providers: Trusted partners for payment processing (Visa/MasterCard/PayPal), shipping carriers, and IT services – all bound by confidentiality.
  • Legal Requirements: Only when necessary to comply with laws, especially regarding international archery equipment regulations.
  • Business Transfers: In the event of merger/acquisition affecting our archery business.
  • Never sold to third-party marketers unrelated to archery products.

4. Data Storage & Security

We protect your data with the same vigilance as our premium arm guards:

  • All transactions use 256-bit SSL encryption – military-grade security for your bow purchases
  • PCI DSS compliant payment processing for card details
  • Data stored on secure servers with limited access
  • Retention periods aligned with legal requirements and operational needs

While we implement robust security measures, no online system is 100% secure. We recommend using strong passwords and monitoring your payment statements.

5. Your Rights

You have the right to:

  • Access personal data we hold about your archery purchases
  • Correct inaccurate information (e.g., shipping address for arrow deliveries)
  • Request deletion of data not required for legal/operational purposes
  • Opt-out of marketing communications (while retaining transactional emails)
  • Withdraw consent where previously given
  • Lodge complaints with relevant data protection authorities

6. Cookies & Tracking Technologies

Our website uses cookies – small files that help us:

  • Remember your preferences for archery equipment types (compound vs recurve)
  • Analyze site traffic to improve the shopping experience
  • Enable features like shopping carts for your bow and arrow selections

You can control cookies through browser settings, though this may affect website functionality when purchasing specialized archery gear.

7. International Data Transfers

As we serve archers globally (with some regional restrictions), your data may be transferred outside your home country. We ensure such transfers comply with applicable laws and maintain adequate protection.

8. Policy Updates

We may update this policy as our archery business evolves. Significant changes will be communicated to customers through our website or email.

Contact Us

For privacy-related inquiries regarding your archery equipment purchases:

Email: [email protected]

Postal Address:
Kinetic Sales Store
39 High St, Ely, GB CH3B 8IC